“LOG OFF, NOW!”
You may recognize this as the climactic line of the television previews for last Wednesday’s episode of CBS prime time series CSI New York. In the short preview, it lends the scary impression to the viewer that its resident video game murderer can somehow kill one directly through the computer. Pretty climactic indeed.
I wonder now about how safe gamers, particularly females, feel online in the game realm. How seriously do we take privacy?
The question should really start as: Do we even consider it at all?
While the episode, Down the Rabbit Hole, did not feature a supernatural type murder through machine, it revolved around a killer who used the online game Second Life to access information needed to get to the intended victims. It got me thinking of how safe we really are in the online World - of Warcraft (and other MMORPGs and online social-driven games, of course), and how seriously we take our safety.
You hear in the news sometimes of digital predators; game stalkers. To the sane person these stories seem inane and horrifying at the same time, and you ask yourself what’s wrong with the world. And then most probably you don’t give it another thought as you type in your login credentials and enter the virtual world.
Do you think of what might be waiting for you there?
Not actively, is my guess. And who should really have to? All you want to do is have fun…
The picture painted by much of the news or web and magazine articles is one of a sinister cloaked and hooded villain sneaking through the dark alleyways that are perpetrated to make up one hundred percent of our most beloved online games. That somehow we gamers thrive in and populate some hideous underdark covered over in a façade of cute cuddly wolfies, piglets, and the odd dragon. Something’s out there, and it’s gonna getcha - IRL. It’s the “big bad”.
But those of us who play online games know our chosen medium of entertainment really is a bunch of fantastical beasties, ghostly wizards, and a heck of a lot of saving the universe from giant bugs. We know the hype of the hooded and cloaked figure up to mischief and no good, as depicted by most media, is a rare occurrence and that, while perfectly realistic, will be thwarted by some good old fashioned common sense. Media talks about this “big bad”, but most people generally won’t feel threatened. Don’t meet people you don’t know (at least without the safety of friends), don’t give out your address or phone. Don’t read from the book. Don’t chant magic spells into mirrors. Don’t feed them past midnight. You know the drill, you’ll be okay.
But is that a false sense of security? Is it the “it won’t happen to me” syndrome? Do women in gaming take necessary precautions to protect themselves from the “little bad”? Is it even possible?
The Little Bad. In þsy101, assuming you didn’t fall asleep or just plain skip out entirely, you probably learned the concept of accumulative stressors. Your textbook may have presented you with a classic-style example of the little stressors and how very common they are: burning toast, losing keys, finding keys only to learn the car won’t start, calling a cab, finally being chewed out for being late to work, all in the matter of an hour. The point of the example? Little stressors can be just as bad as the big things, and are much more common. You’ll burn your toast before you break your leg, but seeing as how it’s much more frequent that toaster’s likely to be out the window.
Let’s move that example away from the individual to the general concept. Little has the potential to still be pretty upsetting, and small-time offenders can be prevalent.
How many people know your username and password? While sharing is against many games’ Terms of Service agreements, relationships with others will always enable motivation to break the rule.
How many games divulge personal information from the account management screen? While most will keep very sensitive information secret, many usually show last names. Sometimes e-mail addresses, and even phone numbers and billing addresses are present here. And anyone with your credentials can login to the game’s website and view it all.
What happens when one of these people slips through the cracks? How does someone get to know your login credentials if you’re careful with your identity? They start to mean something to you. Social gaming creates connections between people, forms bonds, and brings personalities and all walks of life out of isolation into a wider world where full anonymity is usually frowned upon in groups of very attached e-friends. Friends who may not have deserved that status to begin with.
E-drama and backstabbing seems to occur much more often than one would comfortably like. In my experience it seems that most victims of this security breech by social betrayal generally have issues choosing decent friends. There is, of course, always the fact that you never truly know a person, but the task of deciding who is most worthy of a strong friendship and trust can come down to skill. If in doubt, just don’t. Please, just don’t.
What else do you divulge to someone you know, or think you know, well and trust? Your photograph perhaps? We all think finding out just who that person is behind the screen is fun. Face it, it really is. “Oh, that’s why she makes so many blond comments. Makes total sense.” “He totally sounds sillier on Ventrilo than he looks!” Not often do you remember, of course, that any image sent to another can easily be saved to their hard drive.
I can’t help but get the phrase “For later use” into my head when photographs are mentioned. I’ll let you fill in the blanks, and please do, as it’s something many a female gamer I know keeps in mind themselves.
Obtaining a heightened knowledge of the people behind the characters is fostered by the social networking offered not only by the game itself but also by game mods or third party peripherals.
Voice chat is area in this world that female gamers may find particularly tricky to navigate. Often required in guilds, it is nowadays even commonly used in casual PUG settings where groups of strangers recruit each other in order to defeat a particular quest, instance, or task.
Do you speak and reveal gender, a very basic attribute but one that can potentially garner you unwanted attention? What will you achieve by speaking? Will it simply further the cause of the party by getting crucial strategy or warnings out faster than the speed of type? Or will you be greeted by astonishment, immaturity, prejudice, or just be plain ignored?
In many cases of personal experience there is surprise at me truly being a female and not a male playing the usually much better-looking character of a girl in the digital world (yeah, I can understand, dudes are usually hideous in game). So far I have been fortunate to avoid most negative effects of gender revelation. What harassment I have experienced was usually taken care of with an ignore command and perhaps a little bit of intentionally causing the in-game death of the offender. Hey, I’m only holy specced, I ain’t no saint.
Sadly, I am familiar of situations where females are looked upon as e-whores and virtually spit on for speaking in voice chat for their particular guild or PUG run. As soon as the first word is out of your mouth and across the data stream you’re a target by people who take this stance. All for what? Revealing your gender in an online game.
People like this, or the overly obsessed fanboy/girl, or the just plain bored could end up having you in their sights, and you may garner more of their attention than is healthy. What will they do after that? Who’s to say? But if you’ve left a trail of your personal information out there, and they’re sad and mental enough, they may try to sniff it out. I personally wouldn’t like to receive text messages, phone calls, e-mails or, dare I say it, visits from anyone unauthorized.
I have high hopes for the area of voice chatting, though, through familiarity and more widespread use. Nowadays with voice chats being integrated into the games themselves (and thus not requiring extra effort and money), I hope the frightening prospect of being hounded and harassed for gender and other personal aspects dies down considerably for all chat participants. This especially including the feminine-sounding male who is labeled and persecuted according to a sexual preference stereotype.
How many little bad, small time stressors are you going to run into out there? Like I mentioned at the start of this post (maybe just call it a ramble) you probably don’t even think about it actively or in depth. You, like me, most likely just try to be careful and use your best judgment.
Are we prepared? Probably not. But here’s hoping it won’t bite us in the ass anytime soon. I now take this opportunity of free time to search the Internet for stories of game induced crime as a substitute for some much needed Halloween horror. Don’t cry, 30 Days of Night. It just didn’t work out between us, baby.

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October 30th, 2007 at 4:41 pm
[…] Check it out! While looking through the blogosphere we stumbled on an interesting post today.Here’s a quick excerptWhile the episode, Down the Rabbit Hole, did not feature a supernatural type murder through machine, it revolved around a killer who used the online game Second Life to access information needed to get to the intended victims. … […]
October 30th, 2007 at 4:57 pm
Wow , i must say that was a very well written piece there. Enjoy that fact that it actually gets you thinking , course some will get carried away going hmm i wonder if that level 50 elf /paladin is really a stalker or not.
But in all seriousness , i have seen this type of thing happen before. I recall someone i knew rather well abusing the trust gained on neverwinter nights . To the point proof was made , aka we tricked him into showing his real colors and ip banned him from the server. Of course i understand how easy it is to go out of your way.
A few times in the past i have gone out of my way to find peoples address’s i know when i hear something bad has happened. an example is that one of the females i talk to over the net, her grandma passed away and i asked one of her friends for her address and sent her a nice card.
But again i can see how easy that would be to send myself and a gun.
Creepy but its happened and will happen again.
But on a positive note , two females i’ve talked to over the net have been great company. One i met at work and we started talking over msn. We ended up getting married and are having a child due in Jan of 08. The other i talked to for over 5 years and eventually met up and lost something but gained so much.
So be warned , but don’t be too secure, as you might lose someone you love.
October 30th, 2007 at 8:59 pm
Excellent post, I have nothing to add because it’s my sentiments exactly. As someone who has had people breech the online -> real life boundaries, in various ways, I know exactly how scary it is.
October 31st, 2007 at 6:46 am
Odan - I’ve been in that same situation, where something has happened to someone you know, and you’re able to pull up whatever info you need to show them you care. There was one incidence of a suicide attempt by a dear online friend, and we used what we knew to contact his parents. Thankfully they were able to get him the help he needed.
I also know what you’re saying in regards to your wife, and congratulations on your baby! I wouldn’t be with my boyfriend now if it weren’t for online gaming, and I really couldn’t imagine life without him. It takes a lot of scrutiny to make the right judgments, and we’re all prone to mistakes. I’ve made my fair share of them, truth be told. But, sometimes you are graced with good fortune and benefit greatly from online relationships - friends or otherwise.
Monique - I wrote much of that with you specifically in mind. It saddens me to think you’re not the only one I know with those issues in their past, since it’s such a common thing - not necessarily all cases were severe, but certainly a lot of them have been. The cruelty and mentality of all the offenders just makes me sick.
October 31st, 2007 at 10:27 am
sometimes i wonder if people will ever realize that people are behind the screens. it;’s very easy to call someone a douche online but if you realized they were another person, it is hard.
October 31st, 2007 at 11:32 am
Tim - Absolutely right. A large amount of the respect we generally have for fellow humans is lost when that face to face connection is not present. Anonymity has its cons, this is for sure.
I remember needing to expel a member of a guild for not adhering to (what we thought was) general common sense about being respectful to others. The reason for expulsion was on the grounds that when confronted about his behavior, he replied to us with the notion that “this is just a game”, and he could treat anyone as he wished.
I personally have issues being mean to even (non-enemy) NPC characters with personality, I can’t really imagine mistreating actual individuals who exist outside of virtual reality.
October 31st, 2007 at 1:09 pm
Great blog.
You made some very good points. I’d have to agree with you.
Keep up the good work.
October 31st, 2007 at 6:10 pm
Great post Elle. As for account sharing and breaching of privacy, I think online game makers should just acknowledge account sharing occurs and build in some basic safeguards. For example, I know in Final Fantasy XI you have two different passwords. One password is used for logging into the game, the other is used for the settings area of your account where your personal information is kept. This type of system, while not preventing a malicious person from destroying your character, does prevent them from obtaining your personal information and disemminating it over the internet.
As for the issues with females and ventrilo, I don’t have anything to add.
November 1st, 2007 at 6:48 am
Scott - You’re right, I loved FFXI’s system. While it was a little annoying at first, remembering two passwords for separate control options - character and personal - in the end is worth it. Recovering your character isn’t too difficult. Recovering your privacy is a beast of a different kind entirely.
November 16th, 2007 at 12:39 am
I am always surprised by the information people (usually younger players) would offer me after they’d only known me a couple minutes. Their real names, where they lived, what they did for a living, all sorts of things. But yeah, I never think that some weirdo is going to hunt me down irl.
December 8th, 2007 at 11:24 pm
Amazing post, odd but it never occurred to me that it was such a huge problem, yes.. I am a dumb ass for saying this because of my next statement. I have a few female gamer friends that have had stalkers and the like bother them so I feel stupid that it takes an article to get me to realize how large the problem can be.
Well anyway loved the goblins reference.
March 4th, 2008 at 10:46 am
As a female gamer, even WoW addict, I must say that being female does certainly get you more attention. Fortunately, I’ve yet to run into anything I couldn’t handle. There was a MUD thing a while back where a guy was incredibly stalker-ish in his behaviors towards me. Fair enough, I was fifteen or so at the time and more than a little foolish. It involved him stalking me from place to place online that he knew I frequented. If I logged off the MUD to get away from him, he’d send me an IM msg, if that failed, it was off to IRC to hunt me down. Finally, if he couldn’t get a hold of me, he’d call me and demand to know what I was doing. Yes, I had given this man (in his 30’s) my phone number some time before when he’d come off as a great deal less crazy. I ended up severing contact with him when he threated to overdose on painkillers if I didn’t marry his in-game character.
Interesting times. Regardless, I have become much more responsible and mature since then. I do not post photographs of myself online, only a single person in the online community (boyfriend) has my phone number and only the closest of friends my surname. Do I feel at risk? No. Boys that decide to make pests of themselves are quickly, and effectively, taken care of. Ignored and whatever further handling is necessary (reporting to a higher authority and what-have-you). I’ve yet to come across a situation, as yet, where the reporting bit was necessary.
As far as the being judged negatively because of my gender? I don’t think it’s happened, yet. All I get is astonishment that my gender matches my character’s. That’s about it. And, of course, boys who fabricate to other boys about my saying their tattoo was ’sexy’ or whatever and then trying to join my guild. But, all in all, it’s been none too bad. And I’ve certainly never been disregarded because of my gender. I let my gaming ability to speak for itself. Then again, I’m quite familiar with a rather large number of e-whores and wouldn’t blame a guy for being weary, to be honest.